Top

Terms And Conditions

The 'Customer' will mean any person, firm, company, corporation or body which places an order with the Marvino Wine Merchants Limited.

Privacy Policy

WHY collect personal data?

The purpose of collecting personal information is to enable you to fully enjoy every feature of the Marvino's website and provide the best quality service to you. Be assured that collected data will remain confidential at all times.

HOW will that information be used?

The only aims of personal data collection is to help us offer you easy control of payment operations as well as setting up personalized features according to your preferences and latest purchases. Marvino will only process your personal data for the purposes of managing its customer care services as well as providing you information about the products and offers of Marvino.

HOW will the information be safeguarded?

Marvino shall safeguard your data to the best of our capacity. We shall keep it only for as long as is reasonably required for the above purposes or as required by applicable law. This includes keeping, for as long as reasonably required, such data as required for handling enquiries relating to any of the above purposes. Data held by the Company relating to a data subject will be kept confidential but the Company may provide such information when required by law or court order of any jurisdiction, or as requested by any government or law enforcement authority or administrative organization.

Sales

All sales are subject to our final confirmation. All orders received verbally, by fax or electronic mail are considered final. Prices are subject to change without notice. All wines are offered subject to remaining unsold. Unless stated otherwise, all wines are offered lying in Hong Kong. All goods sold are strictly non-exchangeable and non-refundable. This current list cancels all previous lists.


By placing an order, the Customer confirms that he/she is 18 years old or over. It is illegal to sell alcohol to people under the age of 18.

Wine Conditions

Ullages of all wines offered are top shoulder or better, unless otherwise stated. Although we strive to find wines in their best condition, the Customer must make appropriate allowances for natural variations of ullages, conditions of cases, labels and corks for old wines. We do not accept return wines for any reason, including corked wines.

Payment

Payment is due immediately upon confirmation of order.
Method of payment is preferably in the form of bank transfer.
Upon receipt of proof of payment before 2:00pm, delivery can be arranged the next business day. Otherwise, an extra business day is required.
Personal cheques will take up to 3 business days to process.
Surcharge will apply for credit cards payment (Visa & Master) with approved accounts only.
All cheques should be made payable to " Marvino Wine Merchants Limited"
The order will be valid for 7 days upon confirmation. If payment is not received during this period, the order will be voided automatically.

Delivery/Collection

Effective from Jun 1st, 2013, our charges will be revised. Please see details as follows:
Marvino offers a free delivery service to any one address on the Hong Kong Island, Kowloon or the New Territories for purchases reach HK$1,500. However, for orders below HK$1,500, delivery charges will be HK$150 per order for one delivery location.
For Discovery Bay or the outlying islands, purchase per order must reach HK$5,000 for free delivery or HK$300 delivery cost per order for order between HK$1,500 to HK$4,999.
We also arrange the delivery to Macau, it will charge based on certain percentage of the total amount of a order. Please find the charges below:
Order over or equal to HK$10,000: Free delivery
Order under HK$10,000: HK$50 per item
Late order delivery (after cut-off 14:00) and urgent delivery: HK$350
All of the above charges and delivery arrangements are subject to the final confirmation by Marvino.

Breakages/Shortfall

All Customers are requested to examine the goods immediately upon collection or delivery for any deficiencies and/or damages. Claims (if any) must be logged at the time of delivery, otherwise any breakages or shortfall shall be deemed to have occurred thereafter.

Force Majeure

Marvino shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.

Law and Jurisdiction

All sales and contracts are governed by the laws of Hong Kong SAR.

** Specification:

HB Bt Mag Dmag Jero Imp
Half Bottle (375ml) Bottle (750ml) Magnum (1500ml) Double Magnum (3000ml) Jeroboam (4500ml) Imperial (6000ml)
Btled OWC OCB IN BN HS
Bottled Original Wooden Case Original Carton Box Into Neck Bottom Neck High Shoulder